Fidelity Blueline Mortgage, Inc.

Ian Berry and Brooklyn Hatalla, Girard Police Department | 01/15/2020

“Patrick was recommended to us by a friend who had recently purchased a home. We now know why he came with such a glowing recommendation. He was attentive to our needs and made buying our first house less intimidating! He was always available to answer our questions–of which we had many. We closed the Monday after Thanksgiving and even during the holiday week he went out of his way to help us out. He broke the numbers down in ways that we could understand and thoroughly explained each part of the process. Audra was also great to work with and kept us on track. She was easy to reach and quick to respond to emails! We will continue to recommend Fidelity Blueline and plan to use them for any future needs!”

Craig Demaret| 07/01/2020

“Patrick has helped me with the loans for 2 homes I’ve built and one refinance. He has gone to great links to make sure the process is as painless as it can be. Audra also kept me informed and up to date on the documents I needed to provide. Everyone at Fidelity Blueline Mortgage was wonderful. Thanks again.”

Michael Mueller, Illinois State Police | 12/26/19

“Patrick was nothing but helpful. As a first time home buyer, I honestly had no idea what I was doing. Patrick in so many words held my hand, provided good advice, guidance, and helped me through such a difficult process making it seem easy. I cannot thank Patrick and his staff enough for their dedication, support, and the family atmosphere they have established. They welcomed an atmosphere where you could ask any question you wanted any time of the day or night. Thank you for everything!”

William Donald, Trooper, Illinois State Police | 02/15/19

“The team at Fidelity Blueline Mortgage guided my wife and I through the mortgage process with unparalleled service I would expect from a close family member.  Patrick Bautz’s dedication to providing the best possible experience far exceeded our expectations.  The process was smooth from start to finish.  There was always a member of the team ready to answer my questions and provide guidance throughout the entire buying experience.  I have and would recommend Patrick and his team to any of my family member, blood or blue.” -William & Lauren Donald

Joe Kollins, Captain, Illinois State Police | 05/11/17

“Hey Patrick, I hope all is well. I wanted to reach out to you to let you know how pleased and satisfied I was with you and Fidelity Blueline Mortgage. Working with your mortgage professionals greatly reduced the stress of the home buying experience. You and Fidelity Blueline Mortgage were there through the entire process providing the most up to date information on the fluctuating interest rates and providing an explanation each step of the way. I would highly recommend Fidelity Blueline Mortgage to any and all of my brothers and sisters in law enforcement. Thanks again.”

Brett Lane, Trooper, Illinois State Police | 10/12/16

“Thanks so much for making this mortgage process as simple as possible. For always being available for questions. We so appreciate your responsibility and integrity. You’ve made a stressful situation very smooth and clear. We won’t hesitate to refer your great service if given the opportunity. The process was very convenient for us. Thanks again for all you did for me and all of your patience. You have been wonderful since day one.”

Mike Powell, Former IL Troopers Lodge 41 President | 10/26/15

Patrick,

“I wanted to send a quick note to express our gratitude to you and your staff. Utilizing the Trooper benefit of Fidelity Blue Line Mortgage, Inc was better than advertised.

When I was the President of Troopers Lodge 41 I watched from afar dozens and dozens of Troopers utilize your program but never had the opportunity to use it. I retired at the end of the year and started a new career and had the chance to purchase a beautiful country home. From the day we contacted Blue Line until closing the process was absolutely flawless. We had so many changes going on in our life at the same time it was comforting to know that the financing of our home was one thing we did not have to worry about. Hats off to you and your entire staff! The staff explained everything in simplistic terms, were exceptionally patient with us and our realtor and in general made the financing portion absolutely painless. I will certainly not hesitate to call again when the need arises and we can now refer others with the confidence only an insider can possess. You guys are awesome, keep up the good work and thank you for all that you do for the Troopers.”

Tara & Paul Hennesey, Illinois State Police | 7/13/15

“My husband, Paul Hennessy, is an Illinois State Trooper in district six. He had heard Patrick speak at various union meeting gatherings. When Paul asked other troopers about Patrick, he heard glowing reviews. They told him that Patrick takes care of troopers. Police officers do not trust easily, so the recommendation definitely held weight. Also, with the current animosity toward police officers, it is nice to have a company that is rooting for them and understands the sacrifice of putting on a bulletproof vest.

We contacted Patrick in order to refinance our home, but in the midst of the paperwork, we found a house we loved. Patrick offered us a bridge loan, which we did not need, but it allowed us to put an offer on a new house. As anyone who purchases a house knows, the process is filled with lots of paperwork and waiting. Patrick and his team answered my questions and kept the process moving.

Patrick joked with me that he was thankful he could excel to my high standards. I do expect a lot for my money, but I always treat people the way I would want to be treated. So I say thank you to Susan, Melissa, Kim, and Sara for always answering my many questions. Also, I don’t think I have ever dealt with an office staff as friendly as this one. I really appreciate the kindness.

Finally, when we first initiated this process, I was chatting on the phone with Patrick. He said, “How about if I come over this afternoon so we can all meet?” How often does a bank or lender come over for a visit? I appreciated this gesture. This shows that Patrick and his team will go the extra mile to not only provide excellent service but also create a friendship.

We highly recommend Patrick and his staff for refinancing or home purchases.”

J. Todd Adkisson, Secretary of Illinois Troopers Lodge #41

“I would like to take a moment and thank you for your support of the Illinois Law Enforcement Memorial Party last night and Knight Action Park. What a great way to start out everything leading up to the Memorial today. We could not have asked for a much better evening weather wise or with the number of people attending. I have heard nothing but positive responses from those in attendance.

We truly appreciate all the support you give Troopers Lodge #41 all year long. You are a very good friend to the Lodge. Please stop by and say hello whenever you are in the area.

Take care and be safe…..”

William Mosely, Illinois State Police (Retired)

Patrick, I just wanted to thank you and your office at Fidelity Blue Line Mortgage for the outstanding service I received while securing my construction loan and making the subsequent conversion to a conventional mortgage. I would like to specifically recognize Susan and Melissa for the courteous and prompt service they provided throughout the process. I would recommend you and your staff to anyone. Thanks again.

Sergeant John Feld Jr. & Sergeant Malissa Feld, Illinois State Police | 3/7/15

“Patrick and his team at Fidelity Blueline Mortgage (especially Melissa) are incredible. They worked on a Friday night and a Saturday to get my loan closed for a Monday morning close. I was kept in the loop on every aspect of the process and every question I asked was answered in a manner that I understood. USE FIDELITY BLUELINE MORTGAGE for your next loan. You will not regret it!!!!!”

Sgt. Steve Clemente, Illinois State Police Troopers Lodge 41

“A + service from start to finish and top to bottom. Patrick and his staff really do care about us and our family’s needs” I recommend to all of our members to look into this lodge benefit!”

Tim, Teresa, and Kennedy Baker, Illinois State Police

Patrick and Fidelity Blue Line Mortgage Staff,

Thank You all so much for helping my family and I with the construction loan on the new addition, and the refinancing of our home. We appreciate your courteous and efficient staff, and I would recommend Fidelity Blue Line Mortgage to all my fellow Troopers and their families. My father and uncle would also have experienced the personal approach Fidelity Mortgage offers to each and every client’s unique and special situations. Patrick, you and your staff have truly helped make my handicapped daughter Kennedy’s life a little easier with your help and support during the reconstruction of her addition. Kennedy loves her new suite of rooms. The addition allows her the extra space and accessibility she did no have before. The addition is well suited for her needs now and for many years to come. My family and I are not able to express enough gratitude toward your company.

Patrick, you and your staffed eased financial worries and about refinancing. Fidelity Blue Line Mortgage has proved itself once again to me. You have gone above and beyond your duties.

Dan Ramey, Illinois State Police Troopers Lodge 41

“Susan was a great help! She did a professional and diligent job. She answered all my questions and concerns” great job!

David and Jane Kiefer, Illinois State Police Troopers Lodge 41

“Jane and I were very satisfied with Fidelity their staff and would definitely use Fidelity again! Thanks so much for taking care of our family….”

Jeff Bain, Illinois State Police Troopers Lodge 41

“I have dealt with Fidelity many times and always a great experience!! Kudos’s to Patrick and the entire Fidelity crew. I recommend all of our people check out this great benefit it will save you headaches and money”

Mike Powell, Former IL Troopers Lodge 41 President | 10/26/15

Patrick,

I wanted to send a quick note to express our gratitude to you and your staff. Utilizing the Trooper benefit of Fidelity Blue Line Mortgage, Inc was better than advertised.

When I was the President of Troopers Lodge 41 I watched from afar dozens and dozens of Troopers utilize your program but never had the opportunity to use it. I retired at the end of the year and started a new career and had the chance to purchase a beautiful country home. From the day we contacted Blue Line until closing the process was absolutely flawless. We had so many changes going on in our life at the same time it was comforting to know that the financing of our home was one thing we did not have to worry about. Hats off to you and your entire staff! The staff explained everything in simplistic terms, were exceptionally patient with us and our realtor and in general made the financing portion absolutely painless. I will certainly not hesitate to call again when the need arises and we can now refer others with the confidence only an insider can possess. You guys are awesome, keep up the good work and thank you for all that you do for the Troopers.

………………………………

Regulated by IL Department of Financial and Professional Regulation
100 W Randolph, 9th Floor
Chicago, IL 61601
(312)814-4500

Illinois Company License Number: MB.6760917
Illinois Patrick Alfred Bautz License Number: 031.0033347

Shawn Roselieb, Executive Director, Illinois FOP Labor Council | 4/2/19

“I recently had the opportunity to work with Blueline Fidelity Mortgage. They came highly recommended, and they didn’t disappoint. Patrick, Audra, and Stephanie are nothing short of miracle workers. I am certain that without their assistance, we wouldn’t have been able to close on our dream home.

We purchased a repo’d Fannie May property, and Patrick advised us to request a 45-day closing date due to unforeseen issues that may arise. The request was denied, and the problems began there, and it was one thing after another. Patrick and his crew handled EVERY single detail. We were very disappointed with the services of our realtor and the Fannie Mae associates. I actually felt bad for Patrick, Audra, and Stephanie because of all the hoops they were forced to jump through on our behalf.

Patrick told me that this was one of the most challenging closings they have dealt with. I am forever grateful to Blueline Fidelity Mortgage, and I wouldn’t hesitate to recommend their services to anyone looking to purchase or refinance a home. Patrick has earned a friend and a customer for life!”
 

Ian Berry, Girard Police Department Officer | 3/23/2020

“Patrick was recommended to us by a friend who had recently purchased a home. We now know why he came with such a glowing recommendation. He was attentive to our needs and made buying our first house less intimidating! He was always available to answer our questions- of which we had many. We closed the Monday after Thanksgiving and even during the holiday week he went out of his way to help us out. He broke the numbers down in ways that we could understand and thoroughly explained each part of the process. Audra was also great to work with and kept us on track. She was easy to reach and quick to respond to emails! We will continue to recommend Fidelity Blueline and plan to use them for any future needs!”

Sean Gormley, Executive Director, Law Enforcement Labor Services, Inc.| 10/27/16

“Patrick, I would like to sincerely thank you and your staff for the great experience and help on my refinance. Heather and Stephanie were so nice to work with and always got back to me in a very timely manner, it was as though I was the only customer that they were working with. It truly was a very simple and painless process. Fidelity Blueline Mortgage is the company that they say they are and I recommend to all the members and family’s of Law Enforcement Labor Services (LELS) to take advantage of your service and I know they will be happy! I look forward to our partnership for many years to come.”

Zach Wood, Deputy Sheriff, Ramsey County MN Sheriff’s Department| 04/24/2019

“Fidelity Blueline Mortgage did an outstanding job from start to finish, Patrick was pretty much available seven days a week and just about all hours of the day. I would highly recommend them as a mortgage company.”

Dan Monnet, Sergeant Rochester MN Police Department, LELS Board of Directors| 09/20/2018

“Our decision to purchase a new construction home was a ‘spur of the moment’ decision and we hadn’t been through the mortgage process in 20 years, which was a little intimidating. I knew other officers who used Fidelity Blueline Mortgage and they had great things to say. I called Patrick and, within the first minute of conversation, knew he had my back and was going to do everything he possibly could to get me the best rate but, moreover, provide the best customer service. He far exceeded my expectations. Patrick and the staff at Fidelity Blueline Mortgage are superstars! They will smoothly guide you through the entire mortgage process and lessen the stress we all have when it comes to money. Patrick is the epitome of what one would want in a mortgage lender. He is an honest, down to earth, genuine guy that always goes the extra mile for his clients. The communication was fantastic and Patrick was accessible 24/7 to answer any questions I had. Patrick and the staff understand law enforcement families and work around your schedule. If you want the best mortgage experience, look no further than Fidelity Blueline Mortgage!”

Jason Knutson, Blaine MN Police Department Retired| 05/01/2018

“My wife and I were referred to Fidelity Blue Line Mortgage through a friend on the board of LELS. We did have a bank we were working with and had a good relationship with. It was suggested that we at least see what Patrick and Fidelity Blue Line could do. I got ahold of Patrick and provided him details of what we had going on with the build of our new house. Patrick was great to work with. He in no way pushed us to switch, he did not try to persuade us to change. He stayed late passed the end of his day to go over things with me. He worked around my schedule and did not worry about his. Patrick was honest and fair and stated I was in a good spot with the other lender and I was not getting a bad deal. Patrick did see potential for me to save a little more with him, but more so promised the service I would receive would be better than anywhere I would find. Wow did he deliver on both of those.
Saving money is great, but the service is what counts. If you are saving money but it’s a terrible experience what is the point? Patrick told me right away that the service I would get would be better than if the bank was next door to my house. You could not say that any better than that. Patrick made himself available when my wife and I were available, he went out of his way and bent over backwards to provide us an exceptional experience. Not only did Patrick provide that level, but everyone else that worked our file did as well. Even though due to my injury I am no longer in the career I loved and have moved on to something different they still took care of my family. I cannot thank Patrick, Audra, Greg and Stephanie enough for the exceptional quality of service they provided.
Thank you so much, and I’m so glad I followed through with the recommendation I was given. If you need a mortgage lender, these guys at Fidelity are it (and) you do not know what you are missing!”

Andy Miller, Sheriff Deputy, Traverse County Sheriff’s Office| 05/01/2018

“To Patrick and everyone at Fidelity Blue Line: I wanted to express my gratitude for the assistance you all provided in the purchase of our new home. Being a new home buyer, you did a wonderful job making the experience enjoyable. If we at any point had questions about the process, you were a phone call away. The services you provide, especially to our brothers in blue, is something to be commended. We have and will be continuing to recommend Fidelity Blue Line. Thank you again for everything you do!!!”
Andy Miller & Janessa Guy

Jason Heilman, Detective, City of Maple Grove PD| 03/13/2017

“Good afternoon Patrick, I wanted to pass along a true heartfelt thanks to you and your staff for completing a refinance for our family.  From the beginning of the process until we shook the final hand at closing, you and your team were professional, helpful and caring!  We felt up to speed with each item in the process and always aware of what was occurring behind the scenes.  From Mat Hodapp to Audra Lyons to Stephanie Whidby to you sir, we have received clear, concise, honest information throughout the process.  I have been a police officer for nearly 15 years and only wish that I would’ve known about Blueline sooner!  It’s been a blessing, thanks Patrick!”  Best Regards, The Heilman Family

Douglas H. Biehn, Business Agent, Law Enforcement Labor Services| 09/16/16

“Sean, I wanted to let you and the LELS Board know that my son Timothy and I recently availed ourselves of the service provided by Fidelity Blueline Mortgage for the purchase of a home in Hugo. Patrick Bautz and his team were fantastic to work with. They were always fast to respond to inquiries and pleasant beyond mention! Patrick was answering his emails at all hours of the day and returning phone calls while he was on vacation. Well beyond my expectations. As you may know, I am a stickler for detail and Patrick unhesitatingly answered all my inquiries to my satisfaction. I will enthusiastically give Fidelity Blueline a thumbs up to our members.”

“Thank You, and please pass my comments on to the LELS Board.” Doug

 

President Joe Dellwo

David Spivey, Lieutenant, Minnesota State Patrol Troopers Association| 04/06/19

“For the 6th time Patrick Bautz and Fidelity Blue Line Mortgage have surprised me by their amazing service and ability to save me money on getting a mortgage, and yes, I have saved a lot of money over the 10 years by purchasing or refinancing 6 times!!! I personally have become friends with Patrick over the years and he has gone out of his way to meet with me in person. I am not going to sugar coat it here but if you don’t know him you will feel like you are talking to a used car salesman on the phone! But, he and the others at the company care about the customer, are willing to explain everything during the process, and at times appear to know more than the realtor. Over and over realtors have said, “Dave, that is not the correct closing costs, the mortgage company is missing something!” They later then follow up telling me that they have never experienced such a smooth and cost saving closing in all their years of being a realtor. Patrick has gone above and beyond with his ‘whatever you need, let me know’ promise, and when things seem they are not going right on the other end he takes all the stress away from you and put those stressful calls and situations on himself. I truly have a lifelong lender with Fidelity Blue Line!”

Kenny Willers, Sergeant, Minnesota State Patrol Troopers Association| 03/04/19

Thanks to Patrick, Stephanie, Audra and the Fidelity Blueline team.  When I first talked to Patrick about doing my home loan with him it sounded too good to be true.

I couldn’t be happier with my choice of a lending team.  We had some difficult things with my original construction loan but Patrick and his team assured me they would make everything work and they did.

I would and I do, recommend Fidelity Blueline to anyone looking to buy a new home.  I look forward to continuing to work with you all in the future.  Thanks for everything!  Kenny & Jana Willers

Jeff Mohs, Trooper, Minnesota State Patrol Troopers Association| 11/18/16

To Patrick, and all the staff at Fidelity Blueline Mortgage, My wife and I would like to extend a sincere thank you to the entire staff for helping us with our recent refinance. You were all very easy to work with, and able to explain everything in a smooth manner. The communication was excellent, and I truly felt like I was being taken care of at all times. Patrick, you will be my first call if and when we are ready to make another large investment. Thanks again, Jeff and Neeka Mohs

John Magaard, Sergeant (Retired), Minnesota State Patrol Troopers Association| 04/04/16

My wife and I chose Blueline Mortgage for the purchase of our home in January 2016. We are more than pleased with how efficient and painless the process was. Each of the support staff with which we had dealings were professional, kind and extremely responsive to every question or concern. Our particular mortgage process did not seem routine as we were dealing with a new job, a retirement and the pending sale of a house. Well, Patrick and the staff at Blueline made the application and ultimate securing of a mortgage hassle-free. In fact, we were able to close on our new home earlier than originally scheduled. I urge anyone considering a mortgage to contact Patrick and give him a few moments of your time, you will be glad you did.

Dana Miletich-Trooper, Minnesota State Patrol Troopers Association

“Our union representative passed out cards of a mortgage benefit being offered thru our troopers association, and one of the smartest things I ever did was take that card and act on it. Your staff made the process easy and they were always helpful.

As most people in my line of work would do, I researched refinancing my home thoroughly thru my local lender who we had used in the past. What we discovered is our benefit through our association saved us at least $5,000.00 at closing versus the next closest local lender!

Comparing apples to apples members of my association would be nuts not to use fidelity Blueline for their mortgage…….

It was impressive that it took place timely as it did considering I was two states and an ocean away……”

Tim Nibbelink, MN State Patrol | 10/22/15

To Patrick, Melissa, Kim, Tina, Sara, Susan:

I just wanted to send a quick thank you to everyone at Fidelity Blue Line Mortgage. My family purchased an acreage and we had some property line issues that took months to work out. Fidelity Blue Line kept the lines of communication open with my attorney and realtor, moving the closing date a few different times. When we needed flexibility, you provided it along with low cost and great rates. I won’t hesitate to call again in the future.

Lieutenant Brian Reu, Minnesota Department Of Public Safety

I wanted to thank you and your staff for the work that was done to help us secure our new home. Even though we still aren’t unpacked it only took about a day to feel like home! We realize that there may have been some unusual circumstances with the process and we are grateful for the extra effort and attention that only Fidelity Blueline Mortgage would provide.

Loretta Mann, Minnesota State Patrol Troopers Association

“Patrick and his staff were excellent! Patrick stayed calm and took great care of us while I was “spazzing out” over our move. They explained everything, thanks for all the help. This benefit from our association is worthwhile for our members, great job!”

………………………………

Minnesota Company License Number: MN-MO-19062
Minnesota Patrick Alfred Bautz License Number: MN-MLO-51690

Chris Southwood, President

“President Patrick Bautz’s honesty and integrity are unmatched- paired with the services provided by Fidelity Blueline Mortgage Inc. these qualities serve the membership of the Illinois Fraternal Order of Police exceedingly well. Patrick gets it… he understand the concerns and needs of our membership. I’m privileged to call Patrick my friend and thrilled to call Fidelity Blueline Mortgage Inc., a friend of the Illinois Fraternal Order of Police.

The staff of Fidelity Blueline Mortgage Inc., is made up of very personable and professional individuals who provide a tremendous asset to the members of the Illinois Fraternal Order of Police. President Patrick Bautz is greatly respected for his integrity and incredible ability to bring the best possible solution to the concerns of our members who are looking for real value and customer service on purchase, refinancing and construction loan options.

Fidelity Blueline Mortgage Inc., …. A company with proven, unwavering integrity. I can say with absolute certainty they have served Law Enforcement Officers with tireless dedication towards customer service and have earned the loyalty and respect of countless members of the Fraternal Order of Police. President Patrick Bautz has proven to be a tireless asset to the Fraternal Order of Police and has a proven record of commitment and sincerity. He has earned my respect and admiration.”

John Bunnell, Biologist, Illinois Dept. of Natural Resources| 9/24/19

“Stephanie, Just wanted to express my appreciation for all the hard work Patrick and the BlueLine team did for me. I was in a tight spot, needing to refi quickly in order for my neighbor to sell his house. The Blue Line team stepped up, kept my closing costs low, and got the job done in an efficient and timely manner. Always professional, Patrick still puts his personal touch on all my mortgages, letting me know at all times, he has my back through the whole process. And on top of everything else, he locked me in on a lower interest rate.
Thanks again for all your help. BlueLine is truly one of a kind!!”
Sincerely, John Bunnell

Bob Woodford, Sergeant, Rockford Police Department Retired | 8/12/19

“I would like to take the time to thank Patrick Bautz and his staff from Fidelity Blueline Mortgage. Fidelity Blueline Mortgage assisted in refinancing my home from the beginning to the end. The process was explained to me fully. Every question was answered clearly with easy to understand language. I would like to recommend Patrick and his Fidelity group for anyone who is looking for help with a refinance. Patrick has always been supportive of Police and their families.”

Shawn Roselieb, Executive Director, Illinois FOP Labor Council | 4/2/19

“I recently had the opportunity to work with Blueline Fidelity Mortgage. They came highly recommended, and they didn’t disappoint. Patrick, Audra, and Stephanie are nothing short of miracle workers. I am certain that without their assistance, we wouldn’t have been able to close on our dream home.

We purchased a repo’d Fannie May property, and Patrick advised us to request a 45-day closing date due to unforeseen issues that may arise. The request was denied, and the problems began there, and it was one thing after another. Patrick and his crew handled EVERY single detail. We were very disappointed with the services of our realtor and the Fannie Mae associates. I actually felt bad for Patrick, Audra, and Stephanie because of all the hoops they were forced to jump through on our behalf.

Patrick told me that this was one of the most challenging closings they have dealt with. I am forever grateful to Blueline Fidelity Mortgage, and I wouldn’t hesitate to recommend their services to anyone looking to purchase or refinance a home. Patrick has earned a friend and a customer for life!”

Bob Woodford, Sergeant, Rockford Police Department Retired | 11/17/17

“I would like to take the time to thank Patrick Bautz and his staff from Fidelity Blue Line Mortgage. Fidelity Blue Line Mortgage assisted in refinance my home from the beginning to the end. The process was explained to me fully. Every question was answered clearly with easy to understand language. I would like to recommend Patrick and his Fidelity group for anyone who is looking for help with a refinance. Patrick has always been supportive of police and their families.”
Bob & Sue Woodford
Rockford PD

Jacob Maratos, Police Officer, Freeport, IL PD | 10/26/16

“Patrick and his group went above and beyond my expectations. They made me feel secure during the whole process, even when the first buyer fell through after we moved into our new home. Patrick even went to the next level and attempted to assist the buyer with a loan. I have never met a company so dedicated to their customers. No matter the time of day, if I had a question Fidelity Blueline was there for me and my family. It is great to see there are businesses still out there that back their word. Fidelity Blueline, again I cannot thank you enough for helping me and my family get our perfect home.”

Tammy Schmidt, IL FOP | 10/4/15

Patrick & his team made the impossible a reality and I couldn’t be happier…

“I moved back to the area after a total of 11 years in Ireland. I didn’t want to live with my dad forever but didn’t want to get stuck in the rent trap either. I started saving for a deposit right away & when I found the perfect place, my father (a retired Rockford Police Officer) put me in touch with Fidelity Blueline Mortgage.

I had never bought a home in America before & had a lot of questions. The team helped me every step of the way. Patrick even went on a viewing with me as my father was away & he wanted to be sure I was being looked after. He also coached me through the price negotiation, which helped me agree a significant discount from the original asking price. There were multiple obstacles due to my living abroad for so long, such as no credit report activity for nearly a decade, no US based income or W2s, a messy divorce, etc. The team never gave up, they personally wanted to see my loan approved. Though I was looking for a small mortgage, you would have thought it was a million dollar sale judging by the attention given to me though out the process.

With the help of Patrick & his team, I am now living in my own home and even had some savings left to add my own style. The best part is that my mortgage is just over half of what the previous s tenants were paying in rent!

I cannot say enough about the attention, direction & level of service I got from Fidelity Blueline Mortgage, Inc. I would recommend them to anyone.”

Tara | 7/13/15

“My husband had heard Patrick speak at various union meeting gatherings. When Paul asked other colleagues about Patrick, he heard glowing reviews. They told him that Patrick takes care of us. Police officers do not trust easily, so the recommendation definitely held weight. Also, with the current animosity toward police officers, it is nice to have a company that is rooting for them and understands the sacrifice of putting on a bulletproof vest.

We contacted Patrick in order to refinance our home, but in the midst of the paperwork, we found a house we loved. Patrick offered us a bridge loan, which we did not need, but it allowed us to put an offer on a new house. As anyone who purchases a house knows, the process is filled with lots of paperwork and waiting. Patrick and his team answered my questions and kept the process moving.

Patrick joked with me that he was thankful he could excel to my high standards. I do expect a lot for my money, but I always treat people the way I would want to be treated. So I say thank you to Susan, Melissa, Kim, and Sara for always answering my many questions. Also, I don’t think I have ever dealt with an office staff as friendly as this one. I really appreciate the kindness.

Finally, when we first initiated this process, I was chatting on the phone with Patrick. He said, “How about if I come over this afternoon so we can all meet?” How often does a bank or lender come over for a visit? I appreciated this gesture. This shows that Patrick and his team will go the extra mile to not only provide excellent service but also create a friendship.

We highly recommend Patrick and his staff for refinancing or home purchases.”

Retired Police Officer | 5/7/15

Patrick and his team at Fidelity Blueline Mortgage did a great job again. We were really happy with how smooth it went. We used them to refinance a few years ago and when it came time to chose who we’d use now, we knew exactly who to work with.

Scott Hardy, Danville Police Officer | 4/30/15

My dad had suggested I used Fidelity Blueline Mortgage after they had such a great experience refinancing. They helped everything go so smooth. Being by first time I was a little nervous but everything was really easy and they guided me through each step which made it less scary. I would recommend Fidelity Blueline Mortgage to any FOP member. They were great to work with!

Shawn Guiney, Joliet Police Officer

Mr. Bautz,

I initially saw your advertisement for mortgage services in a work email at my department. I have been a police officer for the past 17 years. I had never responded to such an advertisement in the past, but in this case, I was building a new home and looking for a loan. At the time, I had already been approved by another lender and been given a good faith estimate of my costs associated with the loan. Contacting Fidelity Blue Line Mortgage was one of the best financial decisions I have ever made. You were able to offer a lower interest rate, and lower closing costs than at least five other lenders I researched. You were a man of your word in locking my rate, and keeping my costs in line with what was initially offered to me. The service through your office was excellent. Melissa was always friendly, helpful, and available. The communication was crystal clear throughout the process from loan application to closing. I wanted to thank you for your professionalism, your excellent service and your dedication to helping law enforcement officers. I would highly recommend your company to my family and fellow co-workers in the future.

Nick Duckhorn, City of Chicago Police Officer | 4/23/15

The staff at Fidelity Blueline Mortgage was great. Quick to take care of any question or need. Great rates. The processing went exceptionally quick and easy. I would definitely recommend to anyone looking.

Jeff Bain, Illinois Police

“I have dealt with Fidelity Blue Line Mortgage many times and always a great experience!! Kudos’s to Patrick and the entire Fidelity crew. I recommend all of our people check out this great benefit it will save you headaches and money”

David and Jane Kiefer, Illinois Police

“Jane and I were very satisfied with Fidelity Blue Line Mortgage their staff and would defiantly use Fidelity again! Thanks so much for taking care of our family….”

Rocco Wagner, Winnebago County Sheriff’s Department

I’d like to share a very pleasant experience I recently had in assisting my son obtain a mortgage through Fidelity Blue Line Mortgage and their agent Melissa Miller. My son was out of town during most of the process, and I was the go between. Melissa was very understanding of this, and explained everything to me thoroughly as I was then relating the information to him. I felt so confident in her abilities and knowledge, I did not have my attorney attend closing as I normally would. Melissa was very responsive to our needs, and closing went off without a hitch. She and Patrick Bautz of Fidelity Blueline Mortgage went above and beyond any other experience I have had in similar situations.

Dan Ramey, Illinois Police

“Susan from Fidelity Blue Line Mortgage was a great help! She did a professional and diligent job. She answered all my questions and concerns” great job!

Sgt. Steve Clemente, Illinois Police

“A + service from start to finish and top to bottom. Patrick and his staff at Fidelity Blue Line Mortgage really do care about us and our family’s needs” I recommend to all of our members to look into this lodge benefit!”

……………………………………….

Regulated by IL Department of Financial and Professional Regulation
100 W Randolph, 9th Floor
Chicago, IL 61601

(312)814-4500

Illinois Company License Number: MB.6760917
Illinois Patrick Alfred Bautz License Number: 031.0033347

President Matt Broniec

Sergeant Steve Johnson, Missouri State Highway Patrol| 1/16/2020

“As a returning Fidelity BlueLine customer, I cannot say enough about what Patrick and his team have done for me and my family. In addition to providing excellent rates and limited fees, he takes the worry out of the home buying process. He laid out a clear timeline, provided expert advice based on his years of experience, and was reassuring that everything would go smoothly. He was punctual and ensured all the paperwork was completed with plenty of time to spare. He didn’t make me feel pressured or rushed.
Patrick cares about his customers and has their best interests at heart. He consistently asked how my toddler and pregnant wife were doing before ever worrying about the business side of things. He’s genuine and caring. He ensured we were pre-approved prior to setting out on our home buying journey and provided advice on what a realistic price range was. He provided payment breakdowns and was accurate with those estimates. Patrick kept me informed on national trends, but never pressured me to do anything I wasn’t comfortable with. Patrick is great at providing the facts for both sides of any decision and giving his customers the tools they need to make the correct choice for their situation.
Additionally, his support staff is second to none. Their digital signing system and ability to access the required forms and documents made our requirements easy to fulfill.
In short, there is no greater resource our troopers associate has provided during my 13 year career. I have purchased homes and refinanced multiple times with Fidelity Blue Line and I wouldn’t consider taking my business anywhere else. Patrick is everything he promises to be and delivers on those promises. He not only has my business, but he has my trust.”

Master Sergeant Scott Simmons, Missouri State Highway Patrol| 11/8/19

“If you are looking to purchase a home, I highly recommend using Fidelity Blueline Mortgage. The biggest advantage for using Patrick and Fidelity Blueline Mortgage is they figure out how to get you a mortgage instead of reasons you can’t. Communication with other lending institutions can be difficult. If you use Fidelity Blueline Mortgage, they will be available 24/7, and work with you to accomplish your home purchase. The office staff is absolutely the best!!!”

Sergeant Clark D. Parrott, Missouri State Highway Patrol| 10/15/19

“Thank you & your team so much for everything you did for us and working so quickly to get the loan processed and closed! You all went above and beyond for us. We appreciated being informed of each step of the process and the personal communication from your staff. You made us feel like no question was too silly to ask and like we were your number one priority. Audra & Stephanie were professional and easy to work with, and were on top of everything, to get it to closing.” -Sgt. Clark D. Parrott & Clerk III Michele Parrott

Trooper J. D. Miller, Missouri State Highway Patrol| 9/16/19

“Shortly after getting word that my transfer was official, I contacted Patrick. We had worked with Blueline Mortgage 7 years earlier when we purchased a home and had a great experience. I had not talked to Patrick since then and I was impressed with how much detail he remembered about me and my family, where I worked, and our first house. After searching for an existing structure without an success, we decided to build. Throughout the entire project, which was seven months overdue, Patrick and his crew fielded multiple questions, concerns, and even listened to our frustrations. If we ever move again, I guarantee I’m calling Patrick and his staff.”

Trooper Taggart Holston, Missouri State Highway Patrol| 3/25/19

“I purchased a home in January of 2019. I did not discover the home I wanted to purchase until January of 2019. I chose to obtain a mortgage through Fidelity Blue Line due to hearing positive reviews from other troopers. I am thankful I did because of the flexibility and diligence of all the people involved at Fidelity Blue Line. Because I was a newbie and was not familiar with the process, Fidelity Blue Line was the best choice for me because I was able to call Patrick any time and receive a quick response, never exceeding 24 hours. This helped alleviate any stress and made the process go much smoother. I can’t imagine going through the process and dealing with all the unexpected curveballs thrown my way without having a readily accessible point of contact. They helped save me money, I am very happy with my interest rate, and I know should something unexpected come up, they will do everything in their power to help me out of a bad situation. Should I ever need to purchase a home again, I will be calling them first.” Sincerely, Taggart Holston

John Hamilton, Chief Operator, Missouri State Highway Patrol| 3/25/19

“Patrick, you and your team went way beyond what others would have and helped my wife and I navigate some fairly complicated issues. We appreciate feeling like family and not like a burden which other companies can do. The results were outstanding! Thank You!!”

John Enderle and Lori Bielawski, Missouri State Highway Patrol| 1/16/19

“We want to thank you and your team again for the superior service we received throughout the process of purchasing of our new home.  From the initial application to closing, we know Fidelity Blue Line had our best interests in mind.  We know that if we had chosen to go with our bank for the loan, we would have paid a higher interest rate and fees, and above all, would not have received the help and support needed when issues popped up.  We highly recommend Fidelity Blue Line!”

-John Enderle and Lori Bielawski

Cody Tucker, Trooper, Missouri State Highway Patrol| 11/26/18

“Patrick, Thank you & your team so much for everything you did for us and working so quickly to get the loan processed and closed! You all went above and beyond for us. Being first time home buyers we really didn’t know what to expect or how any of this would go, being on a time crunch we were nervous and anxious to get it over with.
Each step of the way you all were there to guide us through the process, explain in detail what we needed to do, and how it all worked. You almost made it sound “too good to be true” sometimes but in the end your “Blueline Magic” proved it wasn’t. We also loved that you or someone from your team would call or email updates to us frequently so we were never out of the loop! You made us feel like no question was too silly to ask and like we were your number one priority.
Working with Audra & Stephanie was super pleasant and they were on top of everything really making it all come together quickly and smoothly. Stephanie even called to check on us during closing. We will certainly be giving you all at Fidelity Blueline a call next time we need a Home Loan!” -Cody, Shalyn, & EmmaLynn Tucker

Joey Day, Sergeant, Missouri State Highway Patrol| 06/06/17

“Hello all, Just wanted to send a quick note saying Thank You for all the hard work you did in getting my refinance completed. I appreciate everyone involved and am proud to have used Fidelity Blueline yet once again. Keep up the great work and thank you for your support of Law Enforcement everywhere.” Sincerely, Joey Day M.S.H.P.

Roberto Rizo, Trooper, Missouri State Highway Patrol| 03/10/17

“To whom it may concern,

My husband and I just closed on a home loan with you.  The process had many setbacks from the seller and the real estate company.  Your company was our solid rock!  we had complete confidence in you all and never worried anything would go wrong from the lender side.  We were also completely speechless when you provided the final numbers to us, as they were much lower than we anticipated!!!  As a matter of fact we double and triple verified them because we couldn’t believe it!

We wanted to take a few minutes to commend three outstanding employees that assisted us during this difficult process; Patrick Bautz, Jillian Ersland and Stephanie Whidby.  Thank you from the bottom of our hearts, we greatly appreciate all of your hard work and dedication throughout this process.  We could not have made it through without you all!” Sincerely, Roberto & Jaime Rizo

Emily Wetzel, Communications Operator, Missouri State Highway Patrol| 03/01/17

“Patrick, Thank you so much for everything you and your team did to help me buy my first home! I know you put in a lot of time & effort and went above and beyond and I really appreciate it! Thank you for all you do for the Law Enforcement Community!” Thanks again, Emily

Corporal Dustin Reed, Troop C & Leanne Reed, LET, Crime Lab Division, Missouri State Highway Patrol| 12/29/16

“I wanted to take a moment and let you know about the wonderful experience I had with Fidelity Blueline Mortgage. When we started our home search, we shopped around for the best deal. After we talked to Patrick, it was obvious we had found a company who truly cared about police officers and their families. No more searching was necessary and we began the loan process with Fidelity. After completing the initial application, we had a loan commitment letter within days and your team immediately hit the ground running. We were fortunate enough to work with Jillian who made this process absolutely pain free! Anytime I had a question or issue, I knew I could call on Jillian and get nearly instant results. I even remember talking to Patrick one morning at 6 a.m. while he was on his morning walk. Jillian walked us through the entire process from application until closing. Documents were emailed back and forth with electronic signatures, making it even easier to accomplish with the odd schedules we work. On closing day, we talked to Patrick and Jillian who wanted to check in just to make sure we didn’t run into any problems. I would recommend Fidelity Blueline to anyone and again, I want to thank you all and especially Jillian for the service you provide.”

Michael Soriano, Trooper, Missouri State Highway Patrol| 12/22/16

“Thank you so much Patrick for making the home buying process as easy as possible. You and your staff were always available to contact, both day and night, and it gave us peace of mind to know that we would be taken care of by your company. We would definitely recommend Fidelity Blueline Mortgage over other lending companies hands down, for the preciseness and hospitable nature that you and your staff afforded to us. Thank you so much Patrick and crew!” Michael & Melissa

Andrew C. Rickman, Zone 4, 21 Stone/Taney Counties| 8/23/16

“I would like to take this time to thank you on behalf of Elise and I. You (Patrick) and your team were extremely professional and worked diligently in order to get my family the best loan available. You made the process as easy as possible and you and your team made us feel like part of the Fidelity family. Thank you for all your hard work and for helping us be able to purchase the home of our dreams. We are extremely happy we used Fidelity Blue Line for our financing needs.”

Thank You and God Bless

Dale S. Lawrence, Troop H Lab Criminalist Supervisor | 7/6/16

“I would like to thank you, Audra and Stephanie for your help in getting us a lower interest rate and shorter term for our mortgage. You all did a great job in working with us! Hopefully I won’t need your services any more, but one never knows (if rates will go any lower).”

Christina Sumner | 5/11/16

“Dear Fidelity Blue Line Mortgage, Inc., I cannot tell you all just how much you have touched me with your generosity! Every one of you was wonderful to work with! My kids and I are so happy and the house is a big part of that! Thank you so much!”

Tim Hull | 1/14/16

I did want to express my appreciation to you and your crew at Fidelity Blueline Mortgage for your great effort and support you provided to my family and I in the purchase of our new home in October 2015. From the time I made the first phone call until I signed my name for the final time on the last form, (and I signed it a lot that day), you and your team were there assisting us. The process was very stress free, as we were in constant contact by phone or email with forms and documents guiding us through each step and letting us know what would be needed next. One of the ladies there even called me prior to my wife and I stepping into the room to close on the house just to let me know if I needed anything during the closing to call her directly and she would take care of it. You don’t get service like that at too many places these days.

Jason & Tonia Daly, Missouri State Highway Patrol | 9/22/15

We would like to thank you and your staff for going above and beyond for us during our refinance! Everyone was always so helpful and kind when I would call and ask questions! When we closed, the lady at the title company said that she was very impressed with your bank and the ladies she spoke with. She had never worked with your bank but everything had went so smooth and everyone was so cooperative! Thank you for a positive experience!

Brad Thielemier, Former Legislative Director for MOSTA | 5/7/15

As always everything was extremely positive working with Patrick and the crew at Fidelity Blueline Mortgage. I have used them multiple time throughout the years. Patrick is true to his word and does everything with your best interest in mind. Melissa took extra time to jump through hoops for us and we are so grateful. Patrick is a friend and a great person to work with. Couldn’t be happier with choosing them again!

Greg Primm | 4/22/15

Patrick and his crew at Fidelity Blueline Mortgage were a real pleasure to work with. With a rough housing market, he stepped in and really improved our position with a great mortgage. Thank you! My rating doesn’t come lightly.

Landon Haggett | 4/10/15

I went with Patrick and his crew at Fidelity Blueline Mortgage for my house. Being my first house and right out of the academy I didn’t have much money for a down payment. I spoke with Patrick and he told me his plan. He stood by every word that he told me. He did all he could and more to assist me to make the process smooth. We ran into some trouble and Patrick fought tooth and nail for me. Go with Patrick at Fidelity Blueline Mortgage. He stands by his word and works truly for you. Highly recommend.

Sergeant Scott Nace, Missouri State Highway Patrol

I am always glad to hear about any experience our brothers and sisters have with someone in business, who is willing to go above and beyond to extend a caring and positive relationship with them. I have known Patrick personally for many years and I have never known him and his business to be anything other than what you have described. I am very proud that Blue Line Fidelity Mortgage has built the relationships it has with so many of our members. I have been with several other states’ members who have also shared the same experience with Patrick. When I say that Patrick is a gentleman and “Prince of a Guy” I mean that in the best possible way it can be used to describe him. Patrick has always been there for our members and I know firsthand of his selfless devotion to us and so many brothers and sisters like us. Thank you again for sharing your kind words about Patrick, and please continue to recommend Blue Line Fidelity Mortgage to our members when you can.

C.S. Kutzner Badge #462, Missouri State Highway Patrol

Sergeant Nace,

Good afternoon sir. Seeing that you are the Troop A Board Member for MOSTA, I would like to briefly comment on Patrick Bautz and the crew at Fidelity Blue Line Mortgage. When I learned I was moving from Platte County to Johnson County, Missouri. Sergeant D.J. Hedrick placed a Fidelity Blue Line Mortgage pamphlet in my box and suggested taking a look at them. Our first mortgage loan was acquired through a local bank in Springfield, Missouri. My wife and I were in no way willing to tread the same path twice, so we decided to call Fidelity. On my first attempt to call, I did not expect to speak to the owner of the company, Patrick Bautz. I found Mr. Bautz eager to help and always a phone call away (email or text). Once we eventually decided upon a house to purchase, Mr. Bautz place us in contact with Melissa Miller, Mortgage Loan Processor. She was very helpful in allowing our loan to cleanly move through the underwriting process and allow me to establish residence within Johnson County without having to officially apply for a six month extension. My wife and I are happily settling in our new home. If I ever do have to move again, I plan on utilizing Fidelity. Additionally, I would very willingly place a Fidelity pamphlet in the box of any of my brothers or sisters in blue who plan to purchase a home.

Lt. Mark Bielawski, Missouri State Highway Patrol

To Whom It May Concern,

I was recently on the hunt for a house in Jefferson City. Even though I had used Fidelity Blueline Mortgage three (3) times previously for home purchases/refinances, I shopped around before making a decision on a lender, just as I had done the previous times. Not surprisingly, I ended up returning to Fidelity Blueline Mortgage yet again. Put simply, Patrick Bautz and his staff cannot be beat in terms of bottom line cost and customer service. There are no hidden fees and you are treated with the honesty and respect you deserve. I received a rate equal to or better than any other lender I investigated, and my overall “out of pocket” costs were considerably less than any of the others. I don’t believe there is another lender out there who is as “hands-on” as Patrick and his staff. You are not only treated with respect, but you are treated like their only customer. Purchasing a home can be a daunting and unpleasant experience if you don’t understand the process. The staff at Fidelity Blueline Mortgage walks you through the entire process and leaves no question unanswered. They truly care about what we do (as troopers) and what we stand for, and it shows. If I’m ever in the market for another house or even a refinance, the days of searching for a lender are over. Fidelity Blueline Mortgage has a customer for life.

John W. Elliott, Missouri State Highway Patrol – Retired

Patrick,

Vicky and I closed on our mortgage on January 7. The process went smoothly. We were able to complete the entire application process from our home via the internet. Melissa was always available to answer any questions that arose. Kim even telephoned us during the closing to ensure the closing went smoothly. It was a pleasure doing business with Fidelity Blue Line Mortgage. I would recommend Fidelity Blue Line Mortgage to other law enforcement personnel.

Thank you

Blake Wunderlich, Missouri State Highway Patrol

Fidelity Blue Line Mortgage:

I just wanted to take a moment to thank your staff for the home loan I recently received. The entire process was quick and easy, and also informative, as this was my first home purchase. Patrick and his staff were quick to answer any and all of my questions; in fact, I can even recall Patrick responding to a text around 3:00 am on a Saturday. I truly appreciate all the hard work this group of people have done for me during this home-buying process. Buying a house (especially for the first time) can be hectic, but they made it simple and stress-free. Again, I say thanks to Fidelity Blue Line Mortgage!

Bret and Cindy Johnson, Missouri State Troopers

I do not usually provide endorsements or submit reviews in the business world, mainly because usually you are paying for a product or service and you are the customer…….so the seller should do there best to keep or repeat your business relationship. Its business!

However, over the years I have had not only the personal experience of using the services Fidelity Blue Line, I have seen how Patrick and his staff provide services to others from the Patrol. The difference I see with Fidelity, is that your experience will transform from a business relationship to a personal relationship of friendship and trust. In our profession, trust is usually earned and Patrick works hard to earn that trust by the caring and fair service he provides.

Since the down turn of the housing market and banking failures a few years ago, many new regulations have been enacted. Patrick’s experience and knowledge of the loan process is invaluable as he moves through this mine field of regulations. I found this very important, especially when dealing with our younger employees who are usually first time or low equity home buyers.

We are from the “SHOW ME” state…….Lets live up to that motto…..If you’re thinking of buying or refinancing a home, let Patrick and his staff “show you the money ” he may save you and your family.

Justin McCullough, Missouri State Troopers Association

Having recently closed on the purchase of my new home, I wanted to take the time to express my gratitude for the MOSTA benefit of Fidelity Blue Line Mortgage. This is the sixth time I have used this benefit and each time, Patrick and the entire Fidelity staff has exceeded my expectations. Often times in this line of work, troopers have to move to new areas, much like with my move. By moving to a new area, I did not have the rapport of any local financial institutions, making a home loan somewhat of an arduous process. By having the benefit of Fidelity Mortgage, obtaining a home loan is as easy as making a phone call to Patrick. From the time that I called Patrick and explained my situation, he immediately explained my options and made the entire process as smooth as possible. From a guy who is particular about where every penny is going during any loan process, I can tell you that no other financial institution could have offered the deal I received from Fidelity Mortgage. To top it off, Patrick was present for the closing, making that a seamless process as well. Since most of the time the only thing that most people like to talk about are negative experiences, I just wanted to let you know of the positive experience that my family and I had with the MOSTA benefit of using Fidelity Blue Line Mortgage.

Thanks

Duane Robinson, Missouri State Troopers Association

Thanks for the excellent service on our home loan. Everything went great!

former President Cody Fulkerson

With Patrick, obtaining a home loan is as easy as making a phone call to him and explaining your need. He will explain your options and work tirelessly to make the entire process as smooth as possible. No other financial institution can offer the kind of deals that our troopers have received from Patrick. I just want to let others know of the positive experience that we have had with the MOSTA benefit of using Fidelity Blueline Mortgage!

………………………………

Missouri Company License Number: 13-2115
Missouri Patrick Alfred Bautz License Number: 7147-MLO

Kevin Ahlbrand, President

“I’m always skeptical when approached by companies who want to be endorsed by the FOP. After checking with FOP leaders I respect, we entered into a relationship with Patrick and Fidelity Blueline Mortgage, Inc. I wish we would have done it years ago. I can personally attest to the first rate and personalized treatment received from Patrick and his staff. I refinanced with them last year and the process was quick, professional and painless. I hear nothing but great things from Missouri members who have used Fidelity Blueline Mortgage, Inc. They really do care about their customers.”

Stefen Hernandez-Gross, Police Officer & Dave Hernandez-Gross, Sergeant, St. Joseph Missouri Police Dept. | 7/24/19

“Patrick and his team at Blueline Fidelity Mortgage made our home buying process super easy. Anytime we had a question, someone was available to answer them in a very reasonable amount of time, if not, instantly. Patrick checked in throughout the entire process to ensure everything was progressing smoothly and to see how we were doing. With this being my first home purchase and my husband’s first in almost 20 years, we had lots of questions and the team at Blueline was always happy and eager to answer all of our questions. We felt more like family than just a customer. We are very pleased to have worked with the team at Blueline Fidelity and would definitely recommend them!” -Stefen & Dave

Tim Hull, MO | 1/14/16

“I did want to express my appreciation to you and your crew at Fidelity Blueline Mortgage for your great effort and support you provided to my family and I in the purchase of our new home in October 2015. From the time I made the first phone call until I signed my name for the final time on the last form, (and I signed it a lot that day), you and your team were there assisting us. The process was very stress free, as we were in constant contact by phone or email with forms and documents guiding us through each step and letting us know what would be needed next. One of the ladies there even called me prior to my wife and I stepping into the room to close on the house just to let me know if I needed anything during the closing to call her directly and she would take care of it. You don’t get service like that at too many places these days.”

Nate & Keitha Pettijohn, Deputy Sherriff, Platte County | 9/25/15

“Fidelity Blueline Mortgage, Inc was law enforcement friendly and a real pleasure to work with when we bought our home! The staff from the President down was so friendly and informative. We weren’t sure a home of our own was possible right now, but Fidelity Blueline Mortgage helped make it possible for us. They showed us the way, and kept us up-to-date with the process. Even our real estate agent said she was impressed with their service on her end. On top of all that, we closed well before we originally anticipated which was almost more than we could hope for! We highly recommend that any FOP member consider using Fidelity Blueline Mortgage, Inc when they are buying a home!”

Sgt. Jeff Stout, Local President | 4/30/15

“My family and I would like to thank you for the exceptional service you and your staff provided in helping us purchase our first home. Being first time homebuyers, we were quick to find out many other mortgage companies were uninterested in helping educate or assist us through an application. Being recently married with a baby on the way and a desire to accelerate the process, this naturally created a great amount of stress for our family. Thankfully, I learned of Fidelity Blue line’s service to law enforcement professionals through the local Fraternal Order of Police lodge and decided to give you a phone call to see what could be done. The communication from that phone call to the day of closing was nothing short of premier. The knowledge and advice your staff provided in assisting the reorganization of our finances to better qualify and complete a home loan application was exactly what we needed to expedite the process and purchase our first home. The sacrifices your organization made to accommodate my night shift hours and toward the credits on our application will always be remembered and nothing short of incredible. We can’t thank you enough for the amount of time you and your staff spent helping us with our first home purchase. Your company certainly upheld its reputation as above and beyond in the area of customer service to law enforcement personnel and couldn’t more appropriately be associated with the Fraternal Order of Police. Thank you for the advice, service, and the new friendship.”

Zach McLeland, City of Clarence, City Manager

“Patrick and his staff at Fidelity Blue Line Mortgage made doing business easy. By working for their customers they were able to secure a very competitive rate and took a lot of the stress away from us. I would strongly recommend anyone who is unfamiliar with home purchasing seek Fidelity/Blue Line as they made us feel like close friends and were able to answer any questions or concerns we had. If my family ever decides to purchase another home I will look no further than Patrick and Fidelity/ Blue Line Mortgage Company.”

Steve Olinger, Chief of Police – Macon Police Department

“Buying a house should be a very happy time for a family, but it can be very stressful. I decided to work with Patrick Bautz and Fidelity Blue Line Mortgage because of their reputation. I had a lot of wonderful changes going on in my life and I was extremely busy at the time I decided to purchase a new home. Patrick and the rest of the staff were great to work with and made this giant step a pleasurable experience. If you are looking for a new home and a stress free company to work with, I highly recommend Fidelity Blue Line Mortgage. You won’t be disappointed.”

Patrick I do thank you very much for everything you did, you truly did bend over backwards to help put me and my family in the home we wanted. I thank you and your staff for everything you all did.

Adam Johnson, Trooper | 4/30/15

This was my first mortgage so I was anxious about the unknown. There are so many steps and pieces that could go wrong. But Fidelity Blueline Mortgage helped me every step of the way until the keys were in my hand and I could relax. I was really happy I chose them to help me buy my first home!

Missouri Company License Number: 13-2115

Missouri Patrick Alfred Bautz License Number: 7147-MLO

Sheldon and Azeree Goodrum

“We had an amazing experience working with Patrick to buy our first home! Every step of the process was made easy because he took the time ensure we understood everything. We truly appreciated that he always made himself available to us. Although he is helping several other people buy homes, we always felt like we were his priority. This was an experience we will never forget, and we are so grateful for Patrick, Audra, and everyone else  with Geneva Financial that helped make our dream come true.”

 

Frank Applegate, Ohio State Highway Patrol | 6/08/18

“I was aware of Fidelity Blueline Mortgage for several years, although I didn’t understand the quality of personal service they were able to provide.
A friend and fellow trooper told me to call Patrick Bautz at Fidelity Blueline Mortgage after hearing my frustrations with my current lender during a basement project. I will say I was warned about how nice Patrick is and how hard it would be to trust him. I called Patrick and my friend was right, he was so nice it was uncomfortable and I kept waiting for the other shoe to drop. Instead I received some much needed advice. The incredible thing to me was I wasn’t even a customer yet and was treated as if I were and given honest financial advice. Patrick and I spoke several times before I started my application, but once I did Fidelity Blueline Mortgage lived up to everything I heard and read about them.
Patrick and his entire team were adaptable to my needs throughout the process and I definitely threw a few wrenches. I can’t say enough about the level of service, communication, politeness and professionalism the team provided through the process. I even received a call during closing to check on whether everything was still on schedule and going ok.
Thank you Fidelity Blueline Mortgage and I hope you continue to help many others like me!!”

 

Hugh Fredendall, Ohio State Highway Patrol | 3/22/18

“My experience with Fidelity Blueline Mortgage Inc. was nothing short of exceptional. From the first telephone call with Patrick he made me feel as if we were lifelong friends. This camaraderie continued throughout all my contacts with the company. Their knowledge and compassion gave me the confidence and security knowing they had by back. Fidelity Blueline Mortgage Inc. sets the standard for all mortgage companies to follow.
Thanks again for all you and the girls have done!”

 

Kyle Pohlabel, Ohio State Highway Patrol | 10/13/17

“I met Patrick at a Board meeting and was very impressed how much he was dedicated to helping law enforcement.  I originally contacted him when my wife and I were thinking about building a home.  We made the decision to put it on hold for a while but when we did decide to start the process, I contacted Patrick and he immediately remembered who I was.  Several months later and with all the people he deals with and he remembered who I was-very impressive!!  I contacted him at 10 pm (I was a little anxious), on the weekend and even when he was on a plane and he took the time to immediately answer back.  He was in constant contact with either myself or my wife as was Jillian and Audra throughout the entire process.  Using a VA loan is quite the lengthy process, but because of their persistence they were able to accomplish the near impossible and get us closed in 30 days!!  We truly appreciate Patrick, Jillian and Audra and their dedication to help perfect strangers feel more like friends.”

Sincerely,

Kyle & Tracy Pohlabel

 

John Trittschuh, Ohio State Highway Patrol | 9/19/17

To Patrick and all of the Fidelity Blueline Staff,

“Just wanted to let all of you know how much I appreciate everything you did for me in my recent home purchase.  I had found a house, and remember Patrick giving a presentation while I was at the academy for training.  I decided to give him a call and see if he would help me in the financing.  I was so thankful that I did!  From day one, he and the Fidelity Blueline staff were awesome.  They kept me informed the whole way through with email updates, and phone calls, so I was never guessing what was going on.  Even with the questions I had they were so helpful, and in a friendly way.  It was a Sheriff sale property, and I didn’t know what to expect, but when Patrick said, “I’m on board with you, let’s do this”, I felt like I had a friend in the banking business.”

“Nice to know that there is a financial institution that exists that you can do business with, and feel like they are doing everything they can do to make your loan process as pain free as possible.  I will be going through them with my next home also.”

Thank you again!

 

Bob & Joan Cooper, Ohio State Highway Patrol | 7/22/15

“Joan and I want to thank you for all your time and effort in our resent re-fi with Fidelity Blueline Mortgage. This was, by far, the easiest transaction we have ever done. Everything we were told, occurred. There we no hidden, behind the scene deals. We are so grateful for your respect, concerns, and the friendly professionalism; you made us feel like family. Thanks again and God Bless you.”

Kent Phillips, Ohio State Highway Patrol | 5/7/15

“Patrick spoke to my Cadet class upon graduation but it wasn’t until I was talking to a Sergeant who had just bought a house through Fidelity Blueline Mortgage and said how great his experience was that I decide to take a pamphlet and give them a call. Everything was easy right from the beginning. I gave my information and they helped me understand what price range I should look into for purchasing a home. It was smooth and painless which is exactly how you’d want your first home purchase to be. I’d recommend Patrick and his team at Fidelity Blueline Mortgage to all my fellow troopers around the state.”

Ben & Michelle Dennison, Ohio State Highway Patrol

Patrick,

“Ben & I want to thank you for what we think is such a great accomplishment and goal that you helped us achieve and we want to thank you and your team at Fidelity Blue Line Mortgage sincerely. We spend months and timeless hours on the phone talking to people who gave us false hope or wouldn’t even give us the false hope, some people wouldn’t even talk to us. Frustrating when we Ben and I both knew we had credit scores of 750 or higher. “Who wouldn’t want us?” is what we both thought. I got to the point I felt credit score was just a number and got us no where, because if I couldn’t refinance my mortgage even, what did it do for me? You never made us feel at one moment like you wouldn’t help us or even glimpse of false hope and we are grateful! Thank you Patrick! We got so close to closing with another mortgage broker, but his closing costs and mannerisms didn’t impress us at all and thankfully you came into the picture at the right time and offered us an unbeatable deal and never pushed us one way or another. You actually said at one point, “let me look at this guys offer and if he is better, go with him”-that’s the genuine person you are. You have saved our family a great deal of struggling month to month to make ends meet. I can’t say it enough about you and Fidelity Blue Line Mortgage!”

Tyler McKee, Ohio State Highway Patrol | 10/20/15

“My wife and I struggled for a year to get a home loan. But I was in contact with Patrick off and on. It was obvious how bad he wanted to help us. We talked once every few months and he helped us get on track. One day I received a phone call and it was Patrick on the other end telling me the time was here. It felt like I was working with my best friend. He was so helpful throughout the process and bent over backwards to make sure it went as smooth as possible! My family cannot thank Patrick and his team enough!”

Claudia Williams, OCSEA Program Manager | 4/2/15

I just wanted to thank you and your team again for helping me get my re-fi done; I procrastinated quite a while after I spoke w/Patrick as I was a bit gun shy having so many problems and being turned down by my current banking institution; but once we got underway; I was hopeful and relieved when (almost immediately) I was approved. You all were very easy to work with, Melissa was professional & patient; I appreciated her patience when I seemed so stressed out! I was also happy to be able to find a very professional title company close to home.

I want to thank Patrick for his support, encouragement and availability ( I called him after hours a couple of times). He was accessible and pleasantly answered all my questions! But I wanted to be sure your entire team knew how much I appreciated the experience. I look forward to working with you again.

Cynthia Drake, Ohio State Troopers

It was a very good experience. All personnel at Fidelity Blueline Mortgage I spoke with were very helpful. They were able to answer all my questions. They were very friendly and took an interest in how things were going for me and how I was doing when I called them I did not get a machine I talked to an actual person, which is very refreshing in this day and age. They made the process of refinancing as painless as it could possibly be.

John and Mildred Triplehorn, Ohio State Highway Patrol-Retired 1976

Everyone at Fidelity Blue Line Mortgage was nice and cooperative. Melissa Miller was and is special. She was so helpful and knowledgeable. She never lost her patience once time. She is an asset to your Company. She was never “short” with us at any time. We appreciate everything she did. Also, as I said everyone was just great to us. I can’t find one fault. I would highly recommend Fidelity Blue Line Mortgage and Melissa Miller to anyone. We also appreciate hearing about this benefit through the Ohio Troopers Coalition.

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Ohio Company License Number/Certificate of Registration number: MB.804105.000-BR
Ohio Patrick Alfred Bautz License Number: LO.042507.000